Returns

Effective Date: May 2, 2026

At Meg’s Watches, we want you to shop with confidence. We accept returns for eligible items that arrive damaged, defective, or incorrect.

Eligible Returns (U.S. Orders)

We accept returns only for the following situations:

Item arrived damaged in transit
Item is defective or not functioning as expected
Incorrect item was received

Return Request Window

Please contact us within 30 days of delivery to request an eligible return.

To help us review your request, please include:

Your order number
Clear photos of the item
Clear photos of the packaging, if applicable

Non-Returnable Situations

We do not accept returns for:

Change of mind
Ordering the wrong item
Preference-based reasons such as style, size, or color
Items that are not damaged, defective, or incorrect

Exchanges

We do not offer exchanges at this time.

Return Shipping

For approved eligible returns, we provide free return shipping instructions.

Refunds

Once your approved return is received and inspected, refunds are issued to your original payment method within 10 business days. Processing times may vary slightly depending on your bank or payment provider.

How To Contact Us

If you need help with a return request, contact us here:

How to Contact Us

Email: support@megs.watch
Phone: 888-402-0027

Email us at support@megs.watch with your order number and photos.